Manual Management Slows You Down. Smart Systems Scale You Up.

You don't need more software. You need your existing tools working together with logic behind them. We build the automations that remove the manual work and the operational thinking to make sure they're built right.

Book A Free Discovery Call
Explore what's possible. No pressure, no obligation.

What Hazen Systems Will Build For You.

Every build starts with a deep understanding of how your business actually operates, before a single automation is created.

Workflow Automation

Identify the manual, repetitive steps inside your operations and replace them with automated workflows that trigger, route, and complete tasks without human input. From lead capture to internal task management, from client onboarding to follow-up sequences. Every repeated action becomes a background process that runs itself.
‍
Outcome: More output. Fewer mistakes. Less time lost.

Custom Automation Builds

For businesses with specific operational needs that go beyond standard templates. Built using Make, Zapier, Airtable, Notion, SmartSuite, and a range of API and webhook integrations, tailored precisely to how your team already works. Every build is documented, modular, and maintainable so you understand what you have and can adapt it as your business evolves.
‍
Outcome: Automation built around your business, not the other way around.

Systems Integration

Your CRM, forms, email, billing, project management, and communication tools shouldn't require your team to act as the connection between them. Each platform is integrated into a single cohesive operation so data flows automatically, nothing is entered twice, and nothing falls through the gaps.

Outcome: One connected system. One source of truth.

Admin Bottleneck Removal

Proposals, contracts, invoices, onboarding documents, approvals, reporting — the back-office tasks that eat time and slow delivery. Every bottleneck is mapped, then replaced with automated sequences that handle the process end-to-end, without anyone needing to remember to action them.
‍
Outcome: Faster delivery. A back office that runs itself.

Ongoing Optimization

Automation isn't a one-time fix. Businesses change, tools get updated, and workflows evolve. This retainer keeps your systems aligned with how your operations actually run. Monitoring for errors, refining logic, and adding new builds as your needs develop.
‍
Outcome: Systems that stay current. No drift. No decay.

Simple, Transparent Starting Points

Every project is scoped during the discovery call.
These are starting points, not ceilings.

Project Builds

Price: From £497
‍
Single-system or multi-step automation builds. Scoped, built, tested, and documented. Delivered within an agreed timeline.

Complex multi-system builds from £997–£1,497.

Support & Optimisation

Price: From £150 / month

‍Ongoing monitoring, improvements, and new automation builds as your operations evolve. Flexible retainers designed to grow alongside your business.

Productised Builds

Price: Fixed scope. Fixed price.

Specific automation packages with defined deliverables and timelines so you know exactly what you're getting before you commit.

Current packages discussed on the discovery call.

Not sure which applies to you? The discovery call will tell us both.
Book Your Free Discovery Call
HOW IT WORKS

A Clear Path From Insight To Implementation

Every engagement starts with understanding how your business actually operates. Nothing is built until we know exactly what we're building and why.

Stage 1: Discover

Your current workflows are audited end-to-end. Every manual step, inefficiency, and bottleneck point is mapped to build a clear picture of where automation will have the highest impact. You'll receive a written diagnostic report regardless of the next steps.

Stage 2: Design

The operational audit is translated into a structured automation architecture. Tools are selected, logic is mapped, and the system is designed around your existing stack. Not instead of it. You review and approve before a single connection is built.

Stage 3: Deploy

The automation is built, tested, and launched with full documentation. You're walked through exactly what was built, how it works, and how to monitor it. Every trigger, every action and every output is explained clearly. No black boxes.

Stage 4: Evolve

Your business changes. Your systems should too. Monthly optimisation retainers keep your automations aligned with how your operations develop — adding new builds, fixing drift, and expanding capability as you grow.
PROOF OF CAPABILITY

Proof Over Promises.
Watch It Work.

Every automation below is a real build, designed for the workflows and pain points actual businesses face. No mock-ups. No theory. Working systems, built from scratch, demonstrated end-to-end.

Accountants: Every Time a Discovery Call Gets Booked. This Runs Automatically

Triggered the moment a call is booked. The contact is captured, the CRM is updated, and a confirmation email fires  without a single manual action.

Watch the walkthrough →

One Status Change. The Engagement Letter Writes, Files, and Sends Itself.

One status change in the CRM triggers the full sequence. The letter is written, populated, converted to PDF, filed, and sent to the client automatically.

Watch the walkthrough →

Patient Experience Automation: A Better Way to Handle Follow-Ups

Post-appointment follow-ups, feedback collection, and patient communication run automatically so healthcare teams focus on care, not admin.

Watch the walkthrough →

From Consultation to Payment - Fully Automated

When a deal is approved in the CRM, a branded proposal generates instantly, sends to the client automatically, and includes a payment link. Every action logs back to the CRM. Nothing chased, nothing missed.

Watch the walkthrough →

Your Orders Are Confirmed. Your Operations Aren't.

When an order comes in, the system validates it, confirms it with the customer, and checks inventory instantly. If stock is low, the relevant person is notified via Slack. No manual checks needed.

Watch the walkthrough →

The Confirmation Was Sent. The Reminder Is Scheduled. Nobody Did Either.

The moment a patient books, their details log to the CRM automatically. A confirmation sends within seconds. A reminder goes out the day before. No one on the team triggers any of it.

Watch the walkthrough →
→ View all automation demos on YouTube

FAQs

Q: What tools do you work with?
A: Make, Zapier, Airtable, Notion, SmartSuite, Stripe, Google Workspace, Calendly, Typeform, Slack, MailerLite, and a range of CRM and email platforms. If your tool isn't listed, it almost certainly has an integration path, we'll confirm during the discovery call.
Q: Do I need to be technical?
A: No technical knowledge is needed. You bring the processes, everything else is handled from setup to execution.
Q: What if my tools aren’t listed?
A: Most workflows have a viable integration path. If not, custom solutions or workarounds can typically be implemented.
Q: What if I don’t know what I need automated?
A: That’s what the discovery call is for. It's designed to surface high-impact opportunities quickly.
Q: How long does it take to see results?
A: It depends on the complexity of the build. A focused single-system automation can typically go live within a week of kickoff. Multi-system builds with custom logic generally take two to three weeks from scoping to deployment. Timelines are confirmed before any work begins.
Q: What if my processes change later?
A: Systems are designed to be flexible. They can adapt as your workflows & tools evolve over time.

What Would You Automate First?

Book a free 30–45 minute discovery call. Your operations get mapped, your automation opportunities get ranked, and you'll leave with a written diagnostic report, whether you go ahead or not. A clear picture of what's possible and what it would take to build it.

Book A Free Discovery Call
Clarity on structure, not software.
connect@hazensystems.com
Socials:
Privacy PolicyTerms of Use
Registered in England and Wales. Company number:  16976768.
ICO Registration No:  ZC150171.
© 2026 Hazen Systems. All rights reserved.